Standard Shipping is free on all AUS & NZ orders over $99.
Orders $99 and under will be charged $9.95 for standard shipping.
Customers also have the option to select Express Shipping for $15.00 on all orders
Express Shipping to New Zealand is $20.00 and can be applied at checkout.
Orders within Australia will be received in 2-7 business days, but could vary depending on your postcode.
In the event that the item purchased is unavailable and will need to be sourced from stores, shipping of the order may get delayed 3-5 days.
During busy promotional periods please note deliveries may take up to 14 business days.
Delivery times may vary due to circumstances within the Couriers Please or Australia Post Delivery Network.
Processing time for orders placed on a weekend/public holiday may take up to 24 hours for warehouse to process.
During peak seasons and sale period, orders may take up to 14 business days to be delivered.
For express shipping, please add ‘Express Shipping’ to your order upon checking out.
Where possible, orders are shipped via Couriers Please, all other orders are shipped with Australia Post.
Orders sent via Couriers Please can be tracked at www.couriersplease.com.au or 1300 36 1000. Orders sent via Australia Post can be tracked at www.auspost.com.au or 13 76 78. You can also ask them for an estimate time of delivery from our postcode (2192) to yours if you are unsure.
CHANGE OF ADDRESS
FRESH SOUL clothing cannot be held responsible for an incorrect address being entered on your order. Please review and confirm address in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us immediately.
For international orders outside of Australia and New Zealand, please contact email@example.com or call +61 2 9740 5458